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BIO+
Mr. Paul Pelletier

- LL.B. PMP CAPS -

Vancouver, British Columbia

Paul Pelletier is a groundbreaking expert specializing in workplace respect, bullying, and conflict management. He is an internationally respected professional speaker and author of The Workplace Bullying Handbook. Paul uses his skills and experiences as a corporate lawyer and business leader in his work as a trainer in workplace respect management, conflict management and leadership. He has presented at conferences all over the world including Dubai, Switzerland, Italy, England, and throughout the United States and Canada.

BUILDING A DENTAL PRACTICE FOR EVERYONE— A DIVERSITY AND INCLUSION PRIMER

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The concept of a dental practice culture encompasses many different characteristics of the business—from how a dental office looks and who works there and, most importantly how it feels to patients, staff and suppliers. Creating a sense of belonging is essential to dental practice success.

This lecture helps dental professionals improve their awareness of diversity and inclusion to improve their dental practice culture and success. People from different backgrounds, cultures, countries, sexes, ages have different approaches to communication, motivation and idea creation. They all belong and they all want to feel included. By expanding your awareness of diversity, you can create as much opportunity for patients and staff to feel comfortable, cared for, empowered and respectful.

This lecture will enable participants to enhance their diversity/inclusion awareness and improve their workplace culture that will lead to:

  • Improving the patient experience and attracting new patients.
  • Providing better patient care.
  • Increasing employee satisfaction and retention.
  • Fostering problem-solving skills.

REQUIRED MATERIAL

No material is required.x
No material is required.x
There are no lecture notes.x
Lectures notes will be sent by email or given in person if available. x
Monday, May 29, 2023, from 1:30 p.m. to 4:00 p.m. - room 516D

ODQ 2.5 units

ADA CERP 2.5 hours

AGD 550

RCDSO Category 3 = 3 CE points

Audio
Recording

Translation
simultaneous

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