The concept of a dental practice culture encompasses many different characteristics of the business—from how a dental office looks and who works there and, most importantly how it feels to patients, staff and suppliers. Creating a sense of belonging is essential to dental practice success.

This lecture helps dental professionals improve their awareness of diversity and inclusion to improve their dental practice culture and success. People from different backgrounds, cultures, countries, sexes, ages have different approaches to communication, motivation and idea creation. They all belong and they all want to feel included. By expanding your awareness of diversity, you can create as much opportunity for patients and staff to feel comfortable, cared for, empowered and respectful.

This lecture will enable participants to enhance their diversity/inclusion awareness and improve their workplace culture that will lead to:

• Improving the patient experience and attracting new patients.
• Providing better patient care.
• Increasing employee satisfaction and retention.
• Fostering problem-solving skills.